Terms & Conditions

Terms and Conditions

  • All product only purchases must be paid in full before leaving our warehouse.
  • Online products need to be paid in full to take advantage of the cheaper online prices.
  • In-store purchases of product/installation require a minimum of 50% deposit to confirm order.
  • Photographs are a guide only and so we do recommend some form of physical inspection prior to purchase.
  • Colour dye-batches may vary within the manufacturers specified tolerances.
  • It is the customers responsibility to make sure a product conforms to any possible building code requirements.
  • Shading/Tracking- also known as pile reversal. Depending on light angles, it can make certain areas lighter/darker than others. This is a characteristic of cut pile carpets and does not affect performance and as such is not a manufacturing fault.